Auto Transport Companies To Avoid

Q: What are the most prevalent auto transport scams I should be aware of today?

The most common auto transport scams are the bait-and-switch (where the price increases after booking), the lowball offer packed with hidden fees, and the use of fake "cloned" websites that mimic legitimate companies to steal your deposit. Whether you are shipping a standard sedan or require specialized classic & exotic car shipping , the risks are similar. Effective car shipping scam prevention means knowing how to spot these specific tactics.

Q: What is the first thing I should do if I believe I'm a victim of shipping scam?

If you suspect you're a victim of shipping scam , you must act immediately. The first step is to file official reports with the proper authorities. Contact the Federal Trade Commission (FTC) to report the fraud and file a complaint with the Federal Motor Carrier Safety Administration (FMCSA) through their online portal or hotline.

Q: Besides checking reviews, what are the best car shipping scam prevention techniques?

Excellent car shipping scam prevention goes beyond reviews. Always verify a company's FMCSA license, demand a full contract and read every word before signing, and confirm they have a verifiable physical address. Also, scrutinize their payment policies; pressure to pay large amounts upfront with untraceable methods is a sign of potential auto transport scams .

A car is a valuable thing, in relation to which all decisions should be made as carefully as possible. This applies to both the replacement of car parts, the search for a repairman, and issues related to the transportation of the “iron horse” (and this is not to mention the purchase, everything is very serious here)

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Navigating the auto transport sector requires a keen understanding of which providers are reliable and, more importantly, which auto transport companies to avoid.

The sheer volume of options in the U.S. market can make it challenging to differentiate credible services from potential car shipping scams; an oversight in this selection process can lead to significant complications and expense.

This guide is designed to equip you with the practical knowledge needed for robust car shipping scam prevention, ensuring you can identify red flags and secure a trustworthy carrier for your vehicle’s transit. If you’re currently vetting companies, the information here is vital for making an informed decision.

Compare the Carrier is dedicated to simplifying your search, offering a platform to assess quotes from reputable auto transport services and save you valuable time and resources.

How do fraudulent car shipping companies work?

The most common types of auto transport scams

How to identify a fraudulent shipping company?

How to avoid fraudulent car shipping company?

What to do if you are a victim of a scam shipping company?

FAQ

How Do Fraudulent Car Shipping Companies Work?

With more vehicles hitting the roads every year, the demand for auto transport services has surged. Predictably, this boom has also rolled out the red carpet for scammers eager to exploit unsuspecting customers. While the U.S. is home to a vast number of professional, reputable auto transport companies that pride themselves on integrity and excellent service, there’s an undeniable underbelly of operators solely focused on a quick, dishonest buck. It’s important to understand what the worst auto transport companies have in common to recognize them early. These auto transport scams are a persistent threat, and understanding their methods is crucial for robust car shipping scam prevention. If you’re not careful, you could easily become a victim of shipping scam.

So, what tactics do these fraudulent outfits employ? Most car shipping scams can be broadly categorized, as shown below:

Infographic classifying auto transport scams. The title reads "Auto Transport Scams Can Be Classified As". Two categories are listed: "Schemes related to pricing for transport services" and "Reputation based schemes." The background shows an aerial view of parked cars.

They can be classified as follows:

Schemes related to pricing for transport services: This is a classic hook. Scammers know everyone’s looking for a competitive price. They’ll dangle an incredibly attractive quote, banking on the fact that a low number might make you overlook other glaring red flags or skip due diligence – especially if they’ve managed to put up a halfway decent-looking website. This is a hallmark of auto transport companies to avoid.

Reputation based schemes: These scams are all about creating a convincing illusion of legitimacy. Fraudsters might fabricate reviews, mimic established companies, or create sophisticated websites to earn your trust before they strike.

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The Most Common Types Of Auto Transport Scams

When you’re trying to avoid becoming a victim of shipping scam, it pays to know exactly what you’re up against. Here are some of the most prevalent car shipping scams you might encounter:

infographic titled "Spot the Scam: Common Auto Transport Traps". It lists four common scams: The Price Switcheroo, The Lowball + Hidden Fees, The Phantom Company, and The Sales Tie-In Scams. The background has the words SCAM ALERT.

The Price Switching Scam

This is a classic bait-and-switch. The company quotes you a price that seems reasonable, or even a great deal, to get your business. You sign a contract, often with fine print stating that the price is an “estimate” and “subject to change”. In some predatory agreements, there’s no specified limit to this change, or the potential increase can be substantial. Here’s how it typically unfolds: the entity you booked with (often a broker) secures your order with that lowball quote. Understanding the fundamental difference between carrier and broker is essential to grasp how this scam operates. Then, they search for an actual carrier.

Since their initial quote might be too low to attract a legitimate carrier quickly, they might eventually agree to a higher price with a carrier. Once your car is loaded and on its way, they hit you with the inflated price. The contract you signed supposedly gives them leeway to do this. The actual trucking company (the carrier) isn’t necessarily the culprit here; they’re fulfilling a contract they signed with the broker/shipping company at an agreed price.

However, carriers often have the right to hold your vehicle until they receive full payment as per their agreement with the broker. This leaves you in a terrible spot: pay the higher price or risk not getting your car back in a timely manner, if at all. This is a serious red flag for auto transport companies to avoid.

The Lowball Offer with Hidden Fees

In this scenario, a company lures you in with an exceptionally low base rate for shipping your car. Once you’re well into the booking process, having invested time and provided your information, a slew of additional, often vaguely explained, fees suddenly appear. These can be labeled as “processing fees,” “service charges,” “fuel surcharges,” “listing fees,” or “special loading fees”. By the time they present the final contract, the total cost is significantly higher than the initial quote. The strategy here is that the dishonest salesperson hopes you’ve already committed enough time and energy that you’ll agree to the higher price just to get the process over with and avoid starting your search again.

While this particular auto transport scam can sometimes be easier to spot if you’re vigilant (allowing you to cancel the transaction before you’re locked in ), it can be devastating if combined with other tactics like the price-switching scam.

Fake or “Cloned” Transport Company Websites

Scammers are adept at creating sophisticated-looking websites that mimic legitimate, well-established auto transport companies, or they might invent a company from scratch that looks entirely professional. These sites can feature convincing testimonials (usually fake), information “About Us” that paints a picture of reliability, and even what appear to be legitimate licensing numbers. It can be incredibly difficult to tell that the entire operation is a facade designed to collect deposits or full payments for services they never intend to provide. Asking the top questions to ask your transport company before committing is a crucial area for car shipping scam prevention.

Fraud Involving Vehicle Sales Transactions

Auto transport scams aren’t always isolated to the shipping service itself; they can be intertwined with fraudulent vehicle sales. Here are a couple of ways this plays out:

The Overpayment Scheme (You’re the Seller): You’re selling your car. A “buyer” (the scammer) contacts you and agrees to your price. They then send you a check (often a cashier’s check that looks legitimate) for an amount greater than the car’s price. They’ll instruct you to deposit the check, keep the amount for your car, and wire the “excess” funds to a third-party “shipper” they’ve supposedly chosen to pick up the vehicle. The website for this “shipper” is, of course, fake and controlled by the scammer or an accomplice. After you’ve wired the money for “shipping,” the original check from the buyer eventually bounces because it was fraudulent. You’re now out the money you wired, and the scammer is long gone.

Fake Seller & Fake Shipper Collusion (You’re the Buyer): You find a car for sale online, often at a very attractive price. The “seller” (scammer) tells you they will handle the shipping through a specific transport company they “trust”. This transport company is, again, a front run by the scammer or an associate. The fake shipping company might even contact you to “confirm” they have the vehicle and are ready to ship once payment is made to the seller (or sometimes directly to the shipper for the car and shipping). Once you send the payment, the seller, the shipper, and your money disappear. You become a victim of shipping scam without ever having a real car or a real shipper involved.

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How To Identify A Fraudulent Shipping Company?

Spotting a company you should steer clear of—a prime candidate for the list of auto transport companies to avoid—isn’t overly complicated if you know the warning signs. Pay close attention; the following red flags should immediately raise your guard, helping you differentiate between scammers and the top 25 best car shipping companies:

Infographic showing how to spot a fraudulent shipping company. The title asks "A Fraudulent Shipping Company: How To Spot It?". Four red flags are listed: No Verifiable Physical Address, Demands for Large Upfront Deposits, High-Pressure Sales Tactics, and Premature Requests for Sensitive Information.

No Verifiable Physical Address: If you request a physical office address and they can’t or won’t provide one, that’s a major concern. A legitimate company with an actual operation will have no problem sharing their postal address, including suite number and city. Dodging this simple request is a classic move by questionable operators.

Demands for Large Upfront Deposits: Be extremely wary if a company requires a substantial deposit or full prepayment before services are even rendered or your vehicle is scheduled for dispatch. This can be a setup for various auto transport scams.

High-Pressure Sales Tactics: If a company is aggressively pushing you to sign a contract on the spot, consider it a serious warning sign. You should always have ample time to thoroughly review any contractual agreement without feeling rushed.

Premature Requests for Sensitive Information: If a company asks for your credit card number or Social Security number before a contract has been presented, negotiated, and signed, this is a huge red flag. A legitimate auto transport company will only request payment information after all service details and contract terms have been mutually agreed upon and the contract is signed by both parties.

How To Avoid Fraudulent Car Shipping Company?

To make sure you sidestep auto transport scams, here’s your due diligence checklist. Before you even think about sending money or signing on the dotted line, you absolutely must:

Infographic titled "Your Guide to Car Shipping Scam Prevention" showing 7 steps for avoiding scams. The steps include checking reviews, reading the contract, verifying licenses, analyzing prices, and scrutinizing payment options. The background shows hands on a laptop with a toy car.

Check Company Reviews Thoroughly:
Don’t just glance at star ratings. Dig into what people are saying on reputable, independent review websites. Be aware that some auto transport companies to avoid might try to pad their profiles with fake testimonials. A few mediocre reviews aren’t always a deal-breaker; in fact, a completely flawless, overly glowing set of reviews can sometimes be suspicious if it seems too manufactured. What you’re looking for are patterns of serious complaints related to common car shipping scams.

Carefully Read Every Word of the Contract:
This is non-negotiable. If any terms are confusing, or if something feels off, do not sign it. It’s better to walk away. A legitimate car delivery company operates with transparency. Their terms of service should be easy to find on their website. Furthermore, employees should promptly provide a link to the full contract for your review at any time. A thorough study of all conditions is your best protection against unexpected price hikes, unreasonable delays, insurance gaps, and hidden fees. Any reluctance or difficulty in getting immediate access to the transport contract can be a significant indicator of potential fraud.

Be Wary of High-Pressure Tactics to Decide Quickly:
If a company is pushing you to make an immediate decision or sign a contract before you’re ready, that’s a red flag. Reputable businesses understand this isn’t a snap decision and will give you space to consider.

Verify the Company’s License and Authority:
Ensure the company has a valid operating license, such as a Motor Carrier (MC) number issued by the Federal Motor Carrier Safety Administration (FMCSA). If they can’t provide one, or if it’s inactive or fraudulent, you’re looking at one of the auto transport companies to avoid.

Confirm They Have a Real Business Footprint:
Make sure the company operates from a verifiable physical address that’s listed on their website. Pay attention to whether they use corporate phone lines for communication rather than personal cell numbers or generic free voice lines, especially for primary business dealings.

Analyze Market Prices – Don’t Chase the Bottom Dollar:
Get multiple quotes to understand the current market rates. If one company’s price is significantly lower than all others, be highly suspicious. That “too good to be true” offer is often a lure used in auto transport scams.

Scrutinize Available Payment Options and Terms:
Be extremely cautious if a company demands a large deposit or the entire service fee upfront using untraceable payment methods like a money order, direct bank/wire transfer (e.g., Zelle, MoneyGram, Western Union), or certain cash apps. These methods can be very difficult, if not impossible, to trace if you become a victim of shipping scam. A legitimate auto shipper will typically request a deposit or the full fee via more secure and traceable methods like a credit card or PayPal, often only once a carrier has actually been scheduled to pick up your vehicle. These transactions offer better consumer protection and are easier to dispute in case of fraud.

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What To Do If You Are A Victim Of A Scam Shipping Company?

If you’ve unfortunately been targeted by one of these auto transport scams, it’s crucial to take specific actions. As of 2025, the primary regulatory bodies and reporting procedures remain your strongest allies in seeking recourse and helping prevent others from falling into the same trap. Here’s how to respond:

Infographic outlining what to do about car shipping scams. The title reads "How to Deal with Car Shipping Scams". Two actions are listed: "Make a Report to FTC" and "Make a Report to the FMCSA". The background shows money and a notepad with "FRAUD" written on it.

File a Report with The Federal Trade Commission (FTC): If you are a victim of fraud, you should contact the Federal Trade Commission. The FTC can sue companies that repeatedly make fraudulent claims about their services. It’s important to understand that while the FTC may not resolve individual consumer complaints directly, your report adds to a collective voice. If multiple clients report similar issues with a company, the FTC may initiate actions that could lead to consumers recovering their money through a lawsuit. You can find information on how to claim a refund on the official FTC website.

File a Report with The Federal Motor Carrier Safety Administration (FMCSA): It is also advisable to file a complaint with the FMCSA, or call the FMCSA Complaint Hotline: 1-888-368-7238, especially if you notice that a company is improperly using an FMCSA license or operating outside its authority. Complaints lodged with the FMCSA are taken seriously and investigated. Rest assured, the FMCSA will take all possible action against a company found to be using deception or fraud.

Successfully navigating the complexities of car shipping requires ongoing vigilance to avoid falling prey to auto transport scams.

At Compare the Carrier, we understand these challenges and are committed to providing you with access to reliable and transparent services. By being informed about the tactics used by fraudulent companies, recognizing the red flags, and understanding the best practices for car shipping scam prevention, you can safeguard yourself against becoming a victim.

Remember, knowledge is your best defense when dealing with auto transport companies to avoid. Always conduct thorough research, seek transparent communication, and trust your instincts; these are the core strategies that can help protect your car during shipping. If you suspect you’ve encountered a scam, don’t hesitate to take action and report it using the resources above.

With Compare the Carrier’s guidance, you can confidently and safely navigate the world of auto transportation, ensuring a stress-free experience for your vehicle’s journey.

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FAQ

What’s the number one red flag that identifies one of the auto transport companies to avoid?

The single biggest car shipping red flag is a price that seems too good to be true. A quote significantly lower than the competition is a classic lure used in the most common car shipping scams to hook you before revealing hidden fees or executing a price-switching scheme.

What are the most prevalent auto transport scams I should be aware of today?

The most common auto transport scams are the bait-and-switch (where the price increases after booking), the lowball offer packed with hidden fees, and the use of fake “cloned” websites that mimic legitimate companies to steal your deposit. Whether you are shipping a standard sedan or require specialized classic & exotic car shipping, the risks are similar. Effective car shipping scam prevention means knowing how to spot these specific tactics.

What is the first thing I should do if I believe I’m a victim of shipping scam?

If you suspect you’re a victim of shipping scam, you must act immediately. The first step is to file official reports with the proper authorities. Contact the Federal Trade Commission (FTC) to report the fraud and file a complaint with the Federal Motor Carrier Safety Administration (FMCSA) through their online portal or hotline.

Besides checking reviews, what are the best car shipping scam prevention techniques?

Excellent car shipping scam prevention goes beyond reviews. Always verify a company’s FMCSA license, demand a full contract and read every word before signing, and confirm they have a verifiable physical address. Also, scrutinize their payment policies; pressure to pay large amounts upfront with untraceable methods is a sign of potential auto transport scams.

How do I know if the company I’m talking to is legitimate or just another one of the auto transport companies to avoid?

Legitimate companies operate transparently. They have a real physical address, will provide their license number upon request, offer a detailed contract without high-pressure tactics, and use professional communication channels. If a company is missing these basics, it’s a strong sign they belong on your list of auto transport companies to avoid.